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Leadership
How Leaders Can Navigate Uncertainty
Jonathan Hale
6 min read
Uncertainty is not a reason to wait. It is a reason to decide differently.
No leader has complete information. The skill is knowing which decisions can be reversed and which cannot.
Separate the reversible from the irreversible
Move fast on what you can undo. Slow down, and gather evidence, on what you cannot.
Plan in scenarios
Three plausible futures will prepare a team better than one confident forecast.
Communicate what you know
People can handle uncertainty. What they struggle with is silence.
Key takeaways
Sort decisions by how reversible they are.
Use scenarios, not single forecasts.
Communicate early, even without all the answers.
Jonathan Hale
Founder & Chair
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